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Cancellation POLICY

When we reserve an appointment time for you, we strive to give you the best experience possible to help you to look and feel your best; we hope that you will respect the reserved time of our stylists and estheticians as well, and avoid last-minute cancellations or not showing up for appointments. We require notice of 24 hours or more for any appointment cancellations or time/date changes.

For appointments reserved for 2 hours or more in length, or estimated at over $100 before tax, for a cancellation or appointment change within 24 hours of the appointment, there may be a $50 charge applied to your account which must be paid before having your next appointment.

If appointments are moved or canceled more than twice in one year, your stylist or estheticians may only be able to reserve appointment times for you on a walk-in/call-in, the day of appointment requested, basis.

Making an appointment reservation acknowledges acceptance of this policy.

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Cancellation Policy

We know that plans can change, so if you need to cancel or reschedule your appointment, please get in touch with your closest Head Shoppe location.